Frequently Asked Questions



Who is the service for ? - Small business employers with a few staff or casual worker requirements. Employees who have lost documents or receive electronic copies and need printed pay stationery.


Can you price match? - No, we ask a fair price and won't cut corners to provide cheap payslips. You'll get them quickly. There are no hidden extra fees. You can get a free sample before you purchase. They'll be excellent quality. We refund quickly if you don't want them (for any reason). Documents will arrive on time.


What information do I need? - You can create documents from just the take home pay amount but can create more detailed payslips with hours worked, rate of pay, bonus, commission and more. Other information needed are just company and employee details and national insurance number.


How long does it take? - We're quick. During office hours usually within 30 minutes or less. Posted items ordered before 3pm will be sent that day First Class, which usually arrives next day but that is not guaranteed.


Can I provide the full calculations? - Yes, you can enter full details from your payslip or let our calculation engine generate the figures.


Can I add payslips to a previous order? - You can create new documents and use the carry forward option (it's simple). There's a link in the despatch notification email that makes it quick & simple to enter data because it is encoded with all standard details.



So will my payslip look exactly like my old ones? - Probably not exactly the same. Layouts are set by employer but all carry a similar theme. Check the templates shown on our website for the best match.


What if I need something not shown on your site? - Sorry we're set up to cover the most popular options and don't offer a custom design service.


Do I place an order for each payslip? - No. You can order multiple payslips on the same order as long as only the dates and amounts change. Employers need a new order for each member of staff.



I'm not sure of the tax code - Unless you have a special code because you paid too much or not enough tax which you would probably know about, we will calculate using the standard tax code for the pay year.


Can you check with employer for me? - We will calculate the payroll deductions correctly based on your data but can't verify with employer or HMRC.


Will they be accepted as proof of income? - Last 3 month payslips are usually requested along with bank statements as proof of employment. Just ensure that your net pay amounts match the deposits in your bank account. But essentially yes they will.


Can I forward my payslips for you to copy? - No our system is automated. You need to enter the data on our order form and understand they will look like the template style you choose. Calculations can be the same as you have complete control using the optional data section.


Can I order over the phone? - We only accept online orders. Our system is automated and require clients to submit their own pay details which avoids errors and speeds up the process.


Will I receive real pay documents? - Yes. We use popular stationery from the major software providers, and approved P60 forms. You will also receive an email copy generated from our software system.


Can you post international? - Yes we can send to any location although we can't guarantee when it will arrive. We regularly post to Spain, France, Australia and USA which take about 5 days to arrive.


Can you provide documents for earnings in other countries? - At this time we only produce payslips / P60's for individuals who are subject to UK tax laws.


Where do I find PAYE ref? - You can find this from your employer or from last P60 ( If it is Same Employer). The first part of the reference is three digits and this is the tax office number , eg 123. The second part of the reference comes after the forward slash and is tax office employer reference, eg A246






OSCP Online Store

Newgate St



NE61 7ST



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